Terms of service

Last Updated: June 2026

Welcome to RxWellnessHub. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

Contact Information

RxWellnessHub
157 Domain Road, Papamoa Beach, Tauranga 3118, New Zealand
Email: support@ewellnesshub.co.nz

Eligibility

By using our website, you represent that:

You are at least 18 years old or have the consent of a parent or legal guardian.
You have the legal capacity to enter into binding agreements.
You will use our website only for lawful purposes.

Products and Services

We strive to ensure that all product descriptions, images, pricing, and information displayed on our website are accurate.

However, we do not guarantee that all information is error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

All products are subject to availability.

Orders and Acceptance

When you place an order, you make an offer to purchase products from us.

We reserve the right to:

Accept or decline any order.
Limit quantities purchased.
Cancel orders suspected of fraud, unauthorized activity, or misuse.
Refuse service to any customer at our discretion, where permitted by law.

An order confirmation email does not constitute final acceptance of your order.

Pricing and Payments

All prices displayed on our website are shown in the applicable currency selected by the customer unless otherwise stated.

We reserve the right to change prices at any time without notice.

Payments must be completed through approved payment methods available during checkout.

If a payment is declined or reversed, we reserve the right to cancel the related order.

Shipping Policy

We offer free worldwide shipping on eligible orders.

Estimated delivery times:

New Zealand: 5–10 business days
International Orders: 7–14 business days

Delivery times are estimates only and may vary due to customs inspections, carrier delays, weather conditions, public holidays, or circumstances beyond our control.

We are not responsible for delays caused by shipping carriers or customs authorities.

Customs Duties and Import Taxes

For international orders, customers are responsible for any customs duties, taxes, import fees, or other government charges imposed by their local jurisdiction unless otherwise stated during checkout.

Failure to pay required customs charges may result in delivery delays, returned packages, or order cancellation.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge and agree to the terms outlined in our Return & Refund Policy.

Health and Wellness Disclaimer

Products sold by RxWellnessHub are intended for general wellness and informational purposes only.

The information provided on our website is not intended to diagnose, treat, cure, or prevent any disease and should not be considered medical advice.

Customers should consult a qualified healthcare professional before using any wellness, nutritional, or health-related products, especially if pregnant, nursing, taking medication, or managing a medical condition.

Individual results may vary.

Intellectual Property

All content on this website, including but not limited to:

Logos
Trademarks
Product images
Text
Graphics
Designs
Website content

is owned by or licensed to RxWellnessHub and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

Prohibited Uses

You agree not to:

Violate any applicable law or regulation.
Interfere with website security or functionality.
Use automated tools to scrape or collect data.
Upload malicious software, viruses, or harmful code.
Misrepresent your identity or provide false information.
Engage in fraudulent transactions.

We reserve the right to suspend or terminate access for violations of these Terms.

Limitation of Liability

To the maximum extent permitted by law, RxWellnessHub shall not be liable for:

Indirect, incidental, special, or consequential damages.
Loss of profits, revenue, business opportunities, or data.
Shipping delays beyond our reasonable control.
Errors, interruptions, or temporary unavailability of the website.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless RxWellnessHub, its owners, affiliates, employees, and partners from any claims, damages, liabilities, costs, or expenses arising from:

Your use of the website.
Your violation of these Terms.
Your infringement of any third-party rights.

Third-Party Services and Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, products, or practices of third-party websites and encourage users to review their terms and policies independently.

Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including but not limited to:

Merchantability
Fitness for a particular purpose
Non-infringement
Availability or uninterrupted access

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of New Zealand, without regard to conflict of law principles.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.

Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

Changes to These Terms

We reserve the right to modify or update these Terms at any time.

Any changes will become effective immediately upon posting on this page.

Continued use of the website following any updates constitutes acceptance of the revised Terms.

Contact Us

If you have any questions regarding these Terms of Service, please contact us: